We accept returns and exchanges within 30 days of order fulfillment, for unworn and unwashed merchandise with original tags attached.  No returns will be accepted after 30 days. Clients are responsible for return shipping charges.  If there was a mistake on the part of RAQUELALLEGRA.COM, client will be reimbursed shipping charges. Full price items will be refunded to the original payment method, minus any shipping costs involved, within 5 business days of receiving your return. Sale items and masks are final sale and not eligible for return. For exchanges on sale items please reach out to sales@raquelallegra.com

For international returns, please reach out to sales@raquelallegra.com